Privacy Policy

Telik Iberica S.L., the entity responsible for the website, hereinafter referred to as the “CONTROLLER,” informs users that any personal data they may provide through the website will be processed in accordance with current regulations regarding the protection of personal data, in particular EU Regulation 2016/679 of April 27, 2016 (GDPR), and Organic Law 3/2018 of December 5 on the Protection of Personal Data and the Guarantee of Digital Rights.

The purpose of this Privacy Policy is to inform users about how the personal data provided through routelik.com is collected, used, stored, and protected.

1. DATA CONTROLLER

• Company Name: Telik Iberica S.L.
• Tax ID Number (NIF): B01710656
• Registered office: C/ La Regente 6, 29009 Málaga, Spain
• Phone: 952 000 450
• Email: info@routelik.com
• Domain name: routelik.com

2. WHAT PERSONAL DATA WE PROCESS

Depending on the user’s relationship with ROUTELIK and the services used, we may process identifying and contact information, such as first and last names, email address, phone number, company, job title, or professional activity.

Likewise, we may process data that you voluntarily provide when making inquiries, requesting information, contacting ROUTELIK, requesting quotes, placing orders, or establishing a business or professional relationship with the company.

Certain technical data associated with browsing and using the website may also be processed, such as IP address, device information, browser, date and time of access, or information necessary to ensure the security and proper functioning of the website.

The user agrees to provide true, accurate, complete, and up-to-date data and is liable for any damage or harm that may result from providing false, inaccurate, incomplete, or outdated data.

3. PURPOSES OF DATA PROCESSING

Personal data may be processed for the following purposes:

• To respond to and manage inquiries, requests for information, and communications made by users.
• To manage quotes, orders, and requests for products or services.
• To manage and maintain business and professional relationships with customers, suppliers, distributors, and partners.
• To manage requests related to the ROUTELIK distributor program.
• To send communications related to the business relationship or to ROUTELIK’s products and services, when there is a legal basis that permits it.
• Ensure the security, availability, and proper functioning of the website.
• Prevent fraudulent, illegal, or unauthorized use of the website.
• Comply with the legal obligations applicable to Telik Iberica S.L.

4. LEGAL BASIS FOR PROCESSING

The processing of personal data will be carried out on the legal basis applicable in each case, which may be:

• Consent of the data subject, when the processing expressly requires their consent.
• Performance of a contract or implementation of precontractual measures, when the processing is necessary to manage a request, quote, order, or business relationship.
• Compliance with legal obligations, when processing is necessary to fulfill a legal obligation applicable to the DATA CONTROLLER.
• Legitimate interest, when the processing is necessary for the management and security of the business and the data subject’s rights and freedoms do not prevail.

When processing is based on consent, the user may withdraw it at any time, without this affecting the lawfulness of the processing carried out prior to its withdrawal.

5. DATA RETENTION

Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected.

Where a contractual or business relationship exists, the data may be retained for as long as such relationship remains in effect and, thereafter, for the periods established by law to address any potential liabilities arising from the relationship.

When data is processed on the basis of consent, it will be retained as long as the data subject does not withdraw that consent, unless there is another legal basis that permits its retention.

6. RECIPIENTS OF THE DATA

Personal data may be disclosed to third parties when such disclosure is necessary to provide the requested services, manage the business relationship, or comply with a legal obligation.

Among others, certain providers of technology, IT, hosting, maintenance, communications, administrative management, accounting, tax, transportation, or logistics services may have access to the data, provided that such access is necessary for the provision of their services.

When such providers act on behalf of the DATA CONTROLLER, they shall be considered data processors and shall process the data in accordance with the instructions of Telik Iberica S.L. and applicable regulations.

Likewise, the data may be disclosed to public administrations, authorities, agencies, judges, and courts when there is a legal obligation to do so.

Telik Iberica S.L. does not sell or rent users’ personal data to third parties.

7. INTERNATIONAL DATA TRANSFERS

If any of the service providers used by Telik Iberica S.L. is located outside the European Economic Area or processes data from a third country, international data transfers will be carried out in accordance with the safeguards and requirements established by applicable regulations.

Where applicable, adequacy decisions by the European Commission, standard contractual clauses, or other legally recognized mechanisms may be used.

8. USER RIGHTS

Users may exercise the following rights, under the terms established by applicable regulations:

• Right of access: to know whether Telik Iberica S.L. is processing their personal data and, if so, to obtain information regarding such processing.
• Right to rectification: to request the correction of personal data that is inaccurate or incomplete.
• Right to erasure: to request the deletion of their personal data when the legally established requirements are met.
• Right to restriction: to request that the processing of your data be restricted in the cases provided for by law.
• Right to object: to object to the processing of your data under certain circumstances.
• Right to data portability: to receive the personal data you have provided in cases where this is legally applicable.
• Right to Withdraw Consent: Withdraw consent granted for certain processing activities at any time.

To exercise these rights, the user may send a request to info@routelik.com, indicating the right they wish to exercise and providing the necessary information to verify their identity when required.

The exercise of these rights is free of charge, unless the requests are manifestly unfounded or excessive, in which case the conditions set forth in current regulations may apply.

The user also has the right to file a complaint with the Spanish Data Protection Agency (AEPD) if they believe that the processing of their personal data does not comply with applicable regulations.

9. DATA SECURITY

Telik Iberica S.L. implements appropriate technical and organizational measures to ensure a level of security commensurate with the risk associated with the processing activities and to protect personal data against loss, destruction, alteration, unauthorized access, or any other unlawful processing.

However, no system for storing or transmitting information over the Internet can guarantee absolute security.

10. THIRD-PARTY DATA

When the user provides personal data belonging to third parties, the user must have a legitimate basis for disclosing such data and, where necessary, must have previously informed those individuals about the processing of their data.

11. MINORS

The website is not specifically directed at minors. Telik Iberica S.L. does not deliberately collect personal data from minors when there is no legal basis permitting such processing.

12. COOKIES

The website may use cookies and similar technologies to ensure its proper functioning, improve the browsing experience, obtain statistical information, or provide certain services.

Users can find detailed information about the cookies used, their purpose, duration, and how to manage them in the corresponding Cookie Policy.

13. CHANGES TO THE PRIVACY POLICY

Telik Iberica S.L. may amend this Privacy Policy when necessary to adapt it to changes in legislation, case law, technical standards, or changes related to the services offered through the website.

The version published on the website will be the version in effect at any given time.

Last updated: [DATE]